Real Problems.
Real Results.

Explore how Voxifi handles the two most common customer communication challenges — missed follow-ups with existing customers and unanswered inbound calls — so every customer gets a response, every time.

How Voxifi Automates Customer Follow-Ups Through Your CRM

Teams struggle to follow up consistently with existing customers when workflows change. Contacts don't hear back. Appointments get missed. Voxifi is the always-on voice agent that watches your CRM and handles customer outreach the moment a trigger fires — no manual work required.

When a customer moves into your follow-up workflow, Voxifi reaches out within seconds, handles the conversation, and updates the contact's status automatically — based on the outcome of the call.

What Is CRM-Triggered Automated Outreach?

Traditional follow-up tools require manual lists. Voxifi connects directly to your CRM and fires automatically when a customer or contact hits a defined workflow stage.

No CSV Exports Needed
Forget manual lists. Voxifi reads your live CRM — the moment a customer hits your trigger stage, the call fires. No imports, no spreadsheets, no human setup.
CRM Data in Every Call
The AI knows the contact's name, company, service history, and context before the first ring. Every conversation is personalised and contextual, powered by your data.
Instant or Delayed
Reach out immediately when a customer hits a workflow stage, or add a configurable delay — giving your team a window to intervene before the AI places the call.

Supported CRM Integrations

Connect via OAuth or API key in minutes. Native integrations with the CRMs your team already uses.

Pipedrive

Native OAuth connection

Voxifi connects natively to Pipedrive. When a contact moves to any workflow stage you define, Voxifi reaches out immediately or after a configurable delay. After the call, the contact's status updates automatically based on what the AI learned.

Contact stage change New deal created New contact added Workflow triggered

HubSpot

OAuth-connected, property sync

Connect your HubSpot CRM via OAuth. Voxifi maps contact and deal properties directly into the call as live variables — the AI knows the contact's name, company, and history before the first ring.

Deal stage change New deal created New contact created

GoHighLevel

Built for agencies, full sub-account support

Purpose-built for agencies running GoHighLevel. Full sub-account support means each of your clients gets their own automation — contacts followed up automatically when they hit a trigger stage across every pipeline you manage.

Opportunity stage change New opportunity New contact
Integrations: Pipedrive · HubSpot · GoHighLevel — more coming soon

How the AI Categorizes Call Outcomes

After each call, Voxifi's AI doesn't just log a duration. It evaluates the conversation using your configurable success criteria — automatically, on every call.

Structured Output Fields
Configure the assistant to capture specific answers — "did the customer confirm their appointment?", "what was their support request?" — returned as structured data after every call.
Call End Reason
Was the call answered? Did the contact hang up early? Was it voicemail? Did the AI detect the customer was busy? Every outcome is classified and logged.
Custom Success Logic
You define what "success" means: a field equals a specific value, a field is not empty, or multiple conditions are all true. No one needs to update the CRM. No notes to write.

Automated Workflow Updates Based on Call Outcomes

This is the closed loop. When the AI evaluates the call, your CRM updates itself — no manual intervention required.

1

Customer enters your communication workflow

A customer enters the workflow stage you've defined. Voxifi detects it instantly and initiates the outreach call — no human needed.

2

AI conducts the conversation

The AI introduces itself using variables from the CRM record — name, company, and customer context — and conducts the call to your configured script, capturing structured output.

3

Voxifi evaluates the outcome

The call output is assessed against your success criteria — field values, answers captured, call disposition — and a decision is made automatically.

Workflow updates automatically

Success? Contact advances to your configured next stage. Not success? Contact moves to your follow-up or nurture stage. Transcript and recording synced to your CRM — all without manual intervention.

A customer enters the "Appointment Follow-Up" stage in Pipedrive. Voxifi dials them within 60 seconds. The AI introduces itself as your company's assistant, confirms the appointment details, and asks if there's anything the customer needs to know before their visit. The customer confirms. The AI captures the response as a structured field. Voxifi marks the contact as confirmed and advances the workflow — all before your team has even seen the notification.

Manual Follow-Up vs. Voxifi Auto-Dialling

The difference isn't just convenience. It's the difference between a pipeline that moves and one that stalls.

Manual Follow-Up Voxifi Automated Follow-Ups
Speed Hours or days after stage change Seconds after stage change
Consistency Depends on rep availability and memory 100% of contacts actioned, every time
CRM Updates Manual entry after every call Automatic — transcript, outcome, stage
Scale Limited by headcount 10,000+ concurrent calls instantly
After Hours Customers wait until morning Configurable 24/7 calling windows

Enterprise-Ready Controls

Deploy with confidence. Full control over when calls fire, full visibility into every action taken.

Calling Hours & Windows
Configure exactly which days and hours calls can be placed — per campaign or per automation. Fully timezone-aware. Your contacts are never called outside your defined windows.
Delay Before Dialling
Add a buffer — 5 minutes, 30 minutes, whatever makes sense — before the call fires after a stage change. Gives your team a window to intervene if needed.
Execution Audit Trail
Every event, every call attempt, every outcome is logged with full context. Complete visibility into what triggered what and why — no black box.

Let Your CRM Work While You Sleep

Hear exactly what your contacts hear. Try a live Voxifi call right now — no sign-up required.

Use Case 02

Never Miss Another Call: How Voxifi Handles Inbound Calls and Follows Up on Missed Ones — Automatically

Most businesses miss customer calls simply because nobody is available to answer. After-hours calls, lunchtime calls, calls during meetings — they ring out. And those customers often don't call back. Voxifi ensures every inbound call gets a real response, any time of day.

Voxifi puts a custom AI voice assistant on your inbound line, 24 hours a day. Every call is answered — instantly, in your brand voice, with the intelligence to assist, schedule, and support.

The Cost of a Missed Call

Every missed call is a paying customer who went to a competitor. The numbers make it visceral.

85%
of customers who can't reach you on first try won't call back
100x
more likely to convert when called back within 5 minutes vs 30
78%
of customers buy from the first company to respond
24/7
Voxifi answers every call — no voicemail, no hold, no missed opportunity

Your AI Receptionist, Always On

When a call comes in on a Voxifi-connected number, the AI answers immediately — with your business name, your brand voice, and your configured knowledge.

Greet in your brand voice

Uses your business name, tone, and personality — configured by you. Callers speak to your brand, not a generic bot.

Understand and route inquiries

Ask what the caller needs, capture name, email, reason for calling, and urgency — structured and logged automatically.

Answer FAQs directly

Hours, location, pricing, common questions — brief the assistant once and it handles these calls completely, no human required.

Book appointments live on the call

Integrate with Google Calendar, Calendly, or Cal.com. The AI checks availability and confirms bookings in real time — while the caller is still on the phone.

Transfer to a human when needed

For complex or urgent queries, the AI escalates seamlessly — passing full context so the caller never has to repeat themselves.

It's 9pm on a Friday. A prospective client calls your law firm after seeing your Google ad. Nobody's in the office. Voxifi answers within two rings as "Alex from [Your Firm]". Alex explains you're closed for the evening, asks what the enquiry is about, captures their contact details, and books a callback for Monday morning — automatically added to your calendar.

Every Call Answered. Instantly.

Voxifi answers every inbound call the moment it comes in — no voicemail, no hold music, no "we'll call you back". The call is handled right then, by your AI.

1

Your number rings

A lead, customer, or prospect calls your Voxifi-connected number — any time of day, any day of the week.

2

Voxifi answers immediately

Your AI picks up within seconds — no delay, no queue. The caller is greeted by name with your brand voice and gets the help they called for.

Call handled, details logged

The AI assists, answers, books, or escalates — whatever the call requires. The outcome, transcript, and any captured details are logged instantly.

Configurable answering behaviour

Set answering hours per number
Custom greeting per campaign or number
Configurable escalation to a human
Fully timezone-aware

Full Call History & Transcripts

Every inbound call creates a complete log. Nothing falls through the cracks — even calls the AI escalated are saved with full transcript for human review.

Full Call Transcript
Every word of every conversation, logged and searchable. Caller number, duration, direction (inbound or follow-up), time and date — all in one place.
Call Recordings
Stream call recordings directly in the Voxifi dashboard. Listen to exactly how your AI handled any conversation, at any time.
Structured Outputs
If the AI was configured to capture data — reason for call, expressed urgency, contact details — those fields are saved and filterable across all calls.

Who This Is For

If your business has a phone number that sometimes goes unanswered, Voxifi solves the problem — regardless of your industry.

Trades & Home Services

Plumbers, electricians, landscapers — you're on the tools during the day. Voxifi answers, understands the job request, captures the address, and books the site visit while you work.

Real Estate

Enquiries on listings come in at all hours. Voxifi answers immediately, collects caller details and requirements, and books an appraisal or viewing — any time of day.

Healthcare & Allied Health

Never let a patient enquiry go to voicemail again. Voxifi collects the patient's details, urgency level, and preferred appointment time — then books it.

Legal & Professional Services

First impressions matter. Voxifi answers with a professional, calm voice — captures the matter type and client details — ensuring every caller feels heard, even at 10pm.

Agencies & Consultancies

Running Google or Meta ads? Every click that converts to a call should be answered. Voxifi ensures your ad spend never results in a ringing-out phone.

Any SMB with a Phone

Solo founders, growing teams, multi-location businesses — if your phone sometimes rings unanswered, Voxifi turns every missed call into a handled opportunity.

Up and Running in Minutes

No code. No complicated phone system migration. Works alongside your existing setup from day one.

1

Connect your phone number

Forward your existing number to Voxifi, or provision a new Voxifi number. No need to change your phone system or move providers.

2

Configure your AI assistant

Set your agent's name, voice, script, FAQs, and what information to collect. No-code builder — configure your brand voice in minutes.

3

Set calling hours & follow-up rules

Define when calls can be placed, how quickly to follow up on missed calls, and how many retry attempts to make per caller.

4

Connect your calendar (optional)

Link Google Calendar, Calendly, or Cal.com and the AI can check availability and confirm bookings live on the call — no human needed.

5

Go live

Every inbound call is answered. Every missed call gets a follow-up. All logged in your Voxifi console — full visibility, no black box.

Frequently Asked Questions

Does Voxifi work with my existing phone number?

Yes. You can forward your existing number to Voxifi, or provision a new Voxifi number. There's no need to change your phone system or move providers — it works alongside your existing setup.

What happens if the AI can't answer the question?

The AI is configured with your knowledge base, FAQs, and escalation rules. If a query is outside its scope or flagged as urgent, it transfers the call to a human — passing full context so the caller never has to repeat themselves.

Can I listen to the call recordings?

Yes. Every call is recorded and streamable directly in the Voxifi dashboard. Full transcripts are also available and searchable across your entire call history.

Does Voxifi work after hours and on weekends?

24/7, 365 days a year. The AI never takes a break, never calls in sick, and never lets a call go unanswered. You configure the hours it operates — it handles everything within that window.

Can the AI book appointments directly on the call?

Yes. Connect your Google Calendar, Calendly, or Cal.com account and the AI can check real-time availability and confirm bookings while the caller is still on the line — no human needed.

Every Call Answered. Every Customer Supported.

Set up your AI answering service in minutes. Every call answered, every customer served — automatically, around the clock.